FAQ'sFrequently Asked Questions  (FAQ's) - Home Page

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How can I get a quote?

What languages do your support?

Can I change the fuel policy?

Where can I view the T&C's of the rental on the website?

Where can I find directions to locate the rental agent at the pickup location?

What is the name of the car rental agent that will suply me with the car?

Is the agent located in the airport?

Can I drop off the car earlier that is stated on my voucher? Do I get a refund for unused days?

What is an out of hours fee?

Do I have to pay extra if I want to drop off the car early in the morning or late at night?

Why is there a one way fee?

Can I drop the car off at a different location?

Are there any additional costs for cross border travel?

Can I drive the vehicle to another country?

I am over 75 years of age, can I rent a car?

Is there a charge for a young driver?

What are the age restrictions for my vehicle?

If the mileage is unlimited, how many km can I do per day and what happens if I do more?

Do I have a limit on the miles that I can travel during my rental?

Do I need another for of ID?

Can I use my debit card to release the vehicle?

What credit cards are accepted by the rental agent?

I am from the UK, do I need both photo card and paper counterpart licenses?

How much is the fuel deposit?

What is the price of one tank of petrol?

What does pick up full, return empty mean?

Where do I pay for fuel?

What is the fuel policy?

What is breakdown assistance?

What is the difference between the gold and platinum packages?

What is your cancellation policy?

What if my flight is delayed or cancelled?

I have found a cheaper price

How can I add an additional driver?